At IRIS USA Inc., we have always aimed to enhance how people organize their lives, making us a leader in the organization industry. Our breakthrough came in 1994 when we introduced clear plastic storage solutions, by growing domestic home storage manufacturing through robotic automation into Arizona, Texas, Pennsylvania, and Wisconsin. Since then, we have expanded our range to include small appliances, pet products, home goods, and RTA furniture, catering to a wide array of customer needs. Celebrating sixty years as a global brand, we pride ourselves on innovation, quality, and exceptional customer service. Our success stems not just from our products, but from our commitment to building lasting relationships with our customers, offering solutions that simplify and organize life in homes, offices, and beyond.  

 SUMMARY:

Supports the corporate Human Resources Department by performing a wide variety of clerical and administrative duties with a focus in areas of recruiting, new hire orientation, and customer service.

Essential duties and responsibilities include the following:

Administrative:

• Answers, screens, and directs inbound calls as well as internally by using semi-automated phone system.
• Greets customers, visitors, and vendors, assists and routes them accordingly.
• Create and manage job postings internal & external.
• Makes frequent announcements over the intercom.
• Create new hire badges, along with employee replacement badges, tracking replacement badges.
• Updates company phone directory as well as sort and deliver mails, faxes, and packages.
• Perform a variety of administrative tasks such as compiling recording and monitoring various forms of data.
• Assists with employee documentation through scanning and creating new forms.
• Communicate professionally and effectively with a variety of people internally and externally to accomplish Company’s goals and objectives.
• Perform similar level or nature of duties as assigned.

Required Education and Experience:

• High School Diploma or G.E.D.
• One (1) year related experience

Knowledge:

• Office management and organization

 Skills:

• Excellent written and verbal communication skills in English AND JAPANESE PREFERRED
• Use of computer hardware: keyboard, mouse, monitor, hard drive
• Use of computer software: Microsoft Access, Word, Excel, Power Point and Outlook
• Preparation and presenting presentations.

 Ability to:

• Present data and information in a variety of methods
• Continuously challenge oneself and others to improve better operating practices.
• Act with urgency
• Prepare reports using a variety of methods from multiple sources of data.
• Review data and ensure accuracy and timeliness and relevancy.
• Multi-task under strict deadlines while having multiple priorities at one time.
• Exhibit positive attitude and openness to learning.
• Effectively communicate and work in a cross-cultural environment
• Demonstrate high-level of organization and planning.
• Exercise independent motivation
• Follow verbal and written English instructions.
• Communicate effectively in English, both verbally and written
• Exhibit courteous and respectful demeanor towards all company personnel in words and action.
• Exhibit a cooperative, solution-oriented approach to problem-solving.
• Build teamwork and resolve conflicts.
• Work independently with minimal supervision

 Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Activities will involve frequent sitting, using a computer, analyzing large amounts of data, communicating verbally and in writing. Exerting 20- 50 pounds occasionally, 10- 25 pounds frequently, and up to 10 pounds constantly. Operate a variety of standard office equipment including a computer, telephone, calculator, copy, and fax machine requiring continuous and repetitive arm, and hand and eye movement. Move and operate presentation equipment. Travel to and from meetings and various locations inside and outside the building.