IRIS USA Bulk Order Process

If you are a company and interested in bulk pricing, below outlines our bulk order policy.  This policy is effective immediately for both new and existing customers.

Bulk pricing will be considered on a per item basis.  An item will be available for bulk pricing only if the total amount is greater than $500/item.  If the minimum is not reached, the products can still be ordered on SHOPIrisUSA.com based on the already listed priced.   In order to receive bulk pricing, company must complete this form.

Download bulk request form

A quote will be sent to company within two business days.  Product availability is limited.  The quote form should be completed as soon as there is a need for the product to allow for enough time to process the order.  If company agrees on pricing, and product is available, company will be provided a special promotion code to enter upon checkout.  Methods of payment accepted are only credit card (Visa, Mastercard, Discover and American Express) and PayPal.

For phone orders, company must email Customer Service to complete order and receive further details, [email protected]. Products will not be shipped until check has been cleared. 

In instances where you are in existing customer that sends in orders, and have terms, contact Customer Service, [email protected] to further discuss.

We currently do not ship to Alaska, Hawaii, APO/FBO or outside of the United States.  Shipping will be via UPS Ground or Freight.  Customer is responsible for actual shipping cost.

 

Replacements

In the event that items arrived damaged during shipping/defective upon arrival/wrong item shipped, we will quickly replace or redeliver your order and cover the shipping cost.  You must contact customer service within one week to receive replacement items.  IRIS USA, Inc.  is not liable for Items damaged after product is received  due to usage reasons, including but not limited to, IRIS USA, Inc. bulk customer shipping to customer,  moving wear and tear, usage beyond IRIS USA, Inc. control.  In those events, replacement items are still available, but bulk customer will be responsible for purchasing the replacements at bulk unit price plus shipping cost.

To Top